Contact and consultation
Tell us what support you need. We will clarify the request, outline the next steps, and agree on a convenient way to communicate.
Send a request
Complete the short form. Medical documents can be shared after the initial contact.
How we handle your request
No unsupported promises: first we clarify the need, then verify available options and agree on the next step.
Privacy policy- 01
Clarify
We record the request, desired outcome, and preferred contact method.
- 02
Verify
We match the request with available specialties and clinic information.
- 03
Coordinate
We coordinate consultations, documents, and practical next steps.
Get in touch
Our team is ready to consult you in Ukrainian, English, German or Turkish. Submit a request through the website — a medical coordinator will call you during business hours and help outline a preliminary treatment plan with no commitment.
The Tezaurus Medical Concierge head office is located in Kyiv; additional coordinators work in Istanbul, Munich and Tel Aviv to accompany patients directly in the country of treatment. A 24/7 hotline is available for urgent cases.
All consultations are free and confidential. We sign a non-disclosure agreement and guarantee the security of your medical documents. If you prefer a messenger — write to us on Telegram, WhatsApp or Instagram; links are in the footer.